This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Shipping + Returns

SHIPPING/LOCAL DELIVERY:

We offer free shipping on orders over $150. All other orders in the US will be

shipped with USPS. Shipping options will be available at checkout. This shipping

fee is non-refundable.

Local Deliveries will be done free of charge within 3 miles of our store.

You will receive a notification via email when your package is delivered.

RETURN POLICY:

MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS FROM PURCHASE DATE WITH THE RECEIPT FOR STORE CREDIT ON UNWORN MERCHANDISE. MERCHANDISE PURCHASED BETWEEN 1/1/26-3/27/26 WILL BE FINAL SALE. NO REFUNDS WILL BE GIVEN TO ORIGINAL FORM OF PAYMENT. CLEARANCE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED.

NO PRICE ADJUSTMENTS. NO REFUND/EXCHANGE FOR CASH ON GIFT CARDS.

IF RETURNS ARE WITHIN ELIGIBLE DATES/GUIDELINES:

PLEASE EMAIL INFO@SHOPTHEHAP.COM WITH ORDER NUMBER FOR RETURN APPROVAL. THANK YOU!

REFUNDS:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. At this time, we will notify you of approval or rejection of your refund.

Upon approval, you will receive an email with a gift card for store credit in the original amount of your item(s) at time of purchase.